Adventist Health System Patient Unit Coordinator Med Surg Neurology in Tampa, Florida


Work Hours/Shift

Full Time Nights

Florida Hospital Tampa

You will be responsible for:

  • Demonstrates through behavior Florida Hospital’s Core Values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork as outlined in the organization’s Performance Excellence Program.

  • Communicates with courtesy and expediency when interacting with internal or external customers—in person or on the telephone.

  • Demonstrates respect for co-workers and develops positive working relationships with other departments.

  • Incorporates Caring Model behaviors and culturally competent care into daily practice.

  • Demonstrates organizational commitment standards and values.

  • Reviews all patient’s EMR to ensure all appropriate power plans and Quality Measure Consoles have been initiated. Will communicate to appropriate RN for any that need further review.

  • Will utilize the PAL to monitor for new orders throughout the shift as appropriate.

  • Will follow-up on physician order consults-ensure that the physician’s office has been notified, verifies that the consultant has seen the patient. Communicates in a timely manner with the appropriate RN as needed.

  • Will assist the physicians with ‘Order Entry’ questions/issues, acting as the first line of support.

  • Will manage the paper order process during and after computer down time:

  • Ensures all order requisitions and paper order forms are available for physicians and staff.

  • Transcribes written orders onto the appropriate requisitions.

  • Faxes medication order to the pharmacy.

  • At the completion of down time, enter non-medication orders into the computer system as appropriate.

  • Acquires records for Skilled Nursing Facility and other acute and sub-acute patient transfers as appropriate.

  • Maintains patient boards.

  • Greets new patients and families and notifies RN and techs as new admissions arrive.

  • Performs timekeeping responsibilities for unit as assigned.

  • Adheres to organizational standards for dress and professional appearance.

  • Demonstrates collaboration and teamwork in managing patient flow, i.e., communicates with bed placement and nursing supervisors for admission transfers and discharges.

  • Considers factors related to safety, effectiveness, cost and impact on practice when ordering supplies and complies with decisions made for staffing adjustments (i.e. floating).

  • Performs unit tasks supportive to patient care and operations of the department as assigned or requested.

  • Maintains data collection, printing and posting monthly outcome reports.

  • Performs unit errands such as pick up/delivery to Pharmacy, Lab, Health Information Management and returns to the unit promptly when errand completed.

  • Prioritizes responsibilities and utilizes time effectively to accomplish duties in necessary timeframe.

  • Assigns Spectralink phones to the nursing staff and assures that each person signs for the phone at each shift change.

  • Communicates Spectralink assignments to Cardiac/Tele unit.

  • Performs duties associated with the call light system duties as appropriate:

  • Assign staff to patient in the system.

  • Program staff to their locator badges for permanent or temporary badges.

  • Retrieves locator badges at change of shift and reassigns to on-coming shift.

  • Keeps nurse informed when leaving and upon returning to unit.

  • May ensure the infection control signage, is consistent with patient’s isolation needs and orders.

  • Communicates clear, accurate information and/or requests obtained from patients, visitors, hospital personnel, and physicians to the appropriate staff and/or hospital department.

  • Identifies emergency and /or urgent situations and notifies appropriate staff member and/or responds immediately to identified emergencies from nursing staff.

  • Provides general assistance to patients, visitors, hospital staff members and physicians by delivering mail, gifts, and/or assisting with any other general comfort requests.

  • Assembles patient medical charts upon admission or arrival to unit and maintains and/or routes patient medical record in accordance to hospital and unit policy.

  • Maintains current information in unit logbooks as assigned.

  • Communicates appropriate patient information to other hospital departments, staff, and physicians.

  • Prepares unit specific reports and/or presentations as requested or assigned by Director, Nurse Manager, or Team Leader.

  • Compiles statistics as requested or assigned by Director, Nurse Manager, or Team Leader.

  • Assists the physician and other staff with data retrieval.

  • May take minutes at department meetings, provide photocopy/facsimile support, filing or distributing mail.

  • May act as preceptor for new unit staff members providing clear instructions on administrative tasks/duties required on unit.

  • Assess usage of stock supplies and orders stock supplies weekly/as needed to maintain inventory.

  • Contacts other hospital departments to obtain supplies, equipment and services for unit management and patient care as needed.

  • Ensures safe and effective shift handoff.

  • Completes all mandatory educational requirements, Attends hospital wide Patient Unit Coordinator meetings, attends 75% of unit staff meetings and reviews all meeting minutes if meeting is not attended.


What will you need?

  • Prior related work experience in a healthcare environment that provides the following knowledge, skills and abilities:

  • Working knowledge of and ability to use personal computer and perform data entry.

  • Working knowledge of medical terminology.

  • Ability to quickly learn and successfully complete a competency skill check off list within 90 days of employment.

  • Ability to follow written and verbal instructions effectively.

  • Ability and willingness to work a flexible workweek including weekends, nights and overtime as required.

  • High School education or equivalent.

  • Valid American Heart Association (AHA) Basic Life Support (BLS) certification

  • HUC Certification (Preferred)

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.